Support Remote Assistance

If you need remote assistance, you can download the utility below which will also us to remotely login to your computer.

Click the button above that will start downloading the program to your computer. You will get a warning message from the browser since the file is an executable file, but you can ignore this message since the program is safe. After downloading the software, simply run it and we’ll have access to your computer.

Before you do this procedure, please let us know so we can schedule ourselves and understand the details of the problem.

For any technical website issues, you can call or email us:

Phone: 845.371.3603
If you don’t get thru, leave a message and we’ll get back to you, usually within an hour or two.

Email:

Emergencies:
If your site is down or not working, and you can’t get thru to us on our phone line, you may call Heshy’s cell phone 845.323.5735 or send a txt message to this number. Please only reserve calling this number for emergencies.